Volunteer/Work

Communications and Operations Lead

Communications and Operations Lead sought by Social Enterprise Council NSW and ACT (SENCA) - part time role

Communications and Operations Lead

We're on the lookout for someone who is great at communications (to make sure we're getting messages to the right people, in the right way, at the right time) and operations (keeping things organised).

This is a part-time role working alongside Kylie Flament (CEO) and Bec Humphris (Membership Lead), preferably based in South Eveleigh (Sydney NSW) and days are flexible. We are a small team with big goals to engage and connect the social enterprise sector, and to be a voice for social enterprise (attracting more funding, interest in social enterprise and policy change that makes it easier to do business-for-good in NSW/ACT). There is a lot happening in our sector, so it's the perfect time to jump in and join the team!

The role is varied, challenging, exciting and you'll be working with and for some of the best people in our state and territory, who create, run and support social enterprises - SECNA members.

About the Social Enterprise Council NSW/ACT (SECNA)

We represent the interests of social enterprises and entrepreneurs in NSW and ACT.
SECNA is a sector-led peak body that exists to:
1. Engage and connect the social enterprise sector in NSW and the ACT
2. Secure investment and policy change for the sector
3. Be an organisation that can sustain and grow our impact.

About the role

SECNA is a lean member organisation with a volunteer board of directors and a part-time CEO. The purpose of the Communications & Operations Lead role is to help grow our organisation and the social enterprise sector. The role is responsible for ensuring we are getting key messages to members and other stakeholders in the right way, coordinating the social enterprise hub in South Eveleigh and coordinating the day-to-day operations of SECNA.
The role requires a hands-on and quick-thinking person who can work autonomously, flexibly and is accustomed to working in a distributed team in a start-up, non-profit or volunteer-based setting. Understanding of the social enterprise sector is highly desired.


Key responsibilities

1. Coordinate communications and administration
a. Oversee day to day operations of SECNA
b. Communicate to members and the wider sector via email, newsletters,
website and social media, and be the main point of contact for general
enquiries
c. Coordinate a calendar of social enterprise events (in collaboration with the
CEO and Membership Lead), and attend and assist with hosting those events
where possible
d. Liaise with stakeholders as needed, including current and potential members and partners
e. Administer SECNA’s finances using Xero
f. Maintain up-to-date records including a membership database, and use this
for communicating to appropriate groups and offering insights to management and board members as needed
g. Distribute regular reports (management and board level)


2. Coordinate Social Enterprise Hub
a. Be the main point of contact at the Social Enterprise Hub in South Eveleigh
b. Promote, answer enquiries about, coordinate bookings for, and problem-solve
tenancy issues at the Hub
c. Liaise with the head tenants as needed


3. Grow network membership
a. Establish, maintain and continuously improve systems and processes for
managing SECNA as an organisation
b. Grow membership by working with broader stakeholders in the sector
c. Build relationships with new and existing members to ensure their voices are heard
4. Be a friendly and professional representative of SECNA in a variety of settings, to a range of potential and existing members, partners and other stakeholders
5. Stay up to date with social enterprise trends and identify opportunities for SECNA to add value to our members and the sector
6. Support the implementation of SECNA’s strategic plan (see Attachment 2)


Selection criteria

Essential
● Highly organised and able to juggle competing priorities
● Great communications skills, both written and verbal, including reports, media
releases and social media
● Excellent computer skills including emails, spreadsheets and social media
● Experience managing projects autonomously
● Highly flexible and adaptable
● Value-aligned (you care about people and the planet, and can see the value of social
enterprise to achieve big goals)


Desirable
● Understanding of social enterprise
● Business operations experience in an Australian company or charity
● Experience coordinating groups of people (e.g. members or volunteers)


Apply

Please forward a copy of your CV and a brief Cover Letter outlining why you would be a great addition to our lean team and addressing the key selection criteria as soon as possible to: Kylie Flament, CEO, via kylie@secna.org.au

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