About this opportunity
We have a really exciting opportunity to join a small but nimble, passionate and supportive team and help build a fast-growing digital membership for entrepreneurial women. We are looking for someone eager to learn, excited to lead and support a community of women, has experience hosting and facilitating groups and is driven by the mission to help ambitious women succeed.
Working hours: Part Time (up to 3 days per week)
Salary: $50 - $60k + super (depending on experience)
About Us
One Roof is a digital membership for women leaders and entrepreneurs. Since going online we have on-boarded over 1500 members across Australia and amassed an online community of over 30,000.
We offer everything from masterclasses to mastermind sessions. And we literally become an extension of our members’ business, connecting women, providing business coaching and obsessing over their success. We are in the trenches with our members and we literally lie awake at night trying to solve the problem of the gender gap in business, leadership and entrepreneurship.
Our vision is to exist at the intersection of human interaction and online education. Think of us like a Netflix of professional development for entrepreneurial women but with human interaction and support along the way. As we continue to grow our membership base we are looking for someone to support with community engagement, facilitating, hosting, connecting members and attending to their questions and needs.
We are a small team, but we punch way above our weight in impact. We move fast, embrace new ideas, love to learn from and openly share our mistakes and we go above and beyond for one another.
About You
You are a self-driven professional with experience in either community management, public speaking, facilitation or hosting gatherings.
You are naturally a people person who enjoys facilitating intimate and larger gatherings, relationship building and connecting people. You are a friendly and positive communicator, as well as a great listener who is attentive to the needs of others.
You care deeply about women’s progress in the business world and may even be running your own side hustle or startup. The idea of community engagement, bringing people together and building a movement for entrepreneurial women truly excites you.
Your Skills and Attributes
Facilitating, moderating, public speaking: You either have strong professional experience or this really excites you and gives you energy. You love bringing a room together, whether virtual or in-person, to create a great atmosphere, connect people and host stand-out events, masterclasses, workshops or gatherings.
Warm: You have a warm, inviting and calm energy.
People person: Engaging with people lights you up. You enjoy being the first point of contact for a community. You can communicate effectively and warmly with members and stakeholders. You are committed to delivering outstanding customer service.
Excellent communicator: You have exceptional listening skills, as well as excellent written and verbal communication skills. You know how to capture an audience through engaging presentation and facilitation skills.
Proactive go-getter: You love working in a tight-knit, high-energy, flexible team that’s driven to build a supportive and inclusive community for women entrepreneurs and startup founders. You are able to work autonomously and meet deadlines.
Values-driven: You are passionate about elevating and empowering women in business and entrepreneurship. You care about gender equality, inclusivity and diversity. You feel naturally aligned with One Roof’s mission to support women’s business journeys.
Enjoys the detail: A clear written and verbal communicator, who demonstrates close attention to detail, whether that’s avoiding typos in emails/social media posts, to being able to ensure nothing is missed. Enjoys being organised and staying on top of all the details to create excellent member experiences.
Quick thinker and resourceful: You have a sense of accountability and are self-directed to research issues and solve problems.
Lover of growth and learning: Your superpower is learning and trying new things. You are not deterred by constructive feedback and enjoy new challenges. You have a growth mindset.
Bonus if you have experience working with business owners and startups.
The Role
As the Community Lead, you will be supporting the Head of Community & Growth to engage the community and host and facilitate member meetups and events:
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Hosting Welcome Calls for all new members. You will be the first person new members meet.
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Hosting and facilitating virtual and in-person member meet-ups
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Managing the member Facebook Group and other online community platforms
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Point of contact for customer service: responding to member enquiries, requests and needs in a timely manner usually via email
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Directing members to the appropriate member benefits and connecting members where necessary
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Coordinating member masterclasses and liaising with guest speakers
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Managing the ambassador program and acting as the first point of contact for all ambassadors
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Host events and masterclasses whether virtual or in person
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Be an active contributor and connector in the One Roof community
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Always thinking about and acting on how best to support our members and their business needs with introductions, connections and suggestions.
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Build relationships with One Roof members
Perks of working with One Roof
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Flexibility in terms of days and hours if you study or have a side hustle (we particularly encourage you to apply if you’re dabbling in entrepreneurship in some way!)
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Work from anywhere (except when we meet as a team in person)
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Day off for your birthday
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$1000 p/a towards PD and leadership training
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Coaching and mentoring from Frances Goh and Sheree Rubinstein
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The opportunity to use the member benefits to support your own entrepreneurial ideas
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Part of an epic team to learn, grow, have a positive impact and immerse yourself in the entrepreneurial world
If you feel you can do even 60-70% of this, we encourage you to apply. It’s a known and well-researched fact that women apply only for jobs that they feel 100% qualified for.
