About the role
Neuroblastoma Australia is a registered charity focused on funding leading research into the aggressive childhood cancer neuroblastoma. The overall purpose of this role is to increase charity revenue, to support research, through delivering events to a high standard, ensuring operations run smoothly and efficiently and which provide a great customer experience.
The role consists of the following responsibilities:
- Operational planning and execution: Developing and implementing operational plans and processes to support the organisation’s strategic goals. Monitoring and evaluating the effectiveness of these processes and make adjustments as needed.
- Program and project management: Coordinating and supervising the planning, implementation, and evaluation of events and projects, ensuring they are delivered on time, within budget, and meet the desired outcomes. Events include fun runs, golf days, gala dinners and parent conferences.
- Cross-functional collaboration: Working closely with various team members such as fundraising, marketing, research, and advocacy, to ensure alignment of efforts and seamless coordination across the organisation.
- Compliance and risk management: Ensuring the organisation operates in accordance with relevant laws, regulations, and industry best practices. Identifying and mitigate potential risks to the organisation’s operations, reputation, and financial stability, through working closely with specific event organisers.
- Resource management: Overseeing the allocation and utilising resources, including budget, personnel, and assets, to ensure optimal efficiency and effectiveness in achieving the organisation’s objectives.
- Managing and Recruiting volunteers/interns required for events and operations which includes onboarding, training, and performance management.
- Stakeholder engagement: Establishing strong relationships with key stakeholders, including partners, donors, and community members, to support the organisation’s mission and objectives.
- Reporting and analysis: Providing regular reports on operational performance, and progress towards strategic objectives, using data and insights to inform decision-making and drive continuous improvement.
Key skills:
- Events planning and organisational skills.
- Project Management skills with high attention to detail
- Ability to juggle multiple projects, multi-task and prioritise workload.
- Excellent interpersonal and communication skills
- Ability to work both independently and as part of a team and to take initiative when required.
- Ability to manage others through providing clear and timely instructions, being a role model in terms of commitment and reliability and being open to feedback and change.
- Ability to be flexible and manage change when required.
- Enthusiastic and willing
- Professional approach and sensitive to people’s personal situations
- Experience of building and maintaining relationships with key stakeholders
- Good knowledge of excel and word and powerpoint.
- Knowledge of event registration, fundraising and databases preferred.
- Happy to be hands on and take the initiative to sort out issues.
Requirements: driving licence – able to drive a van to help support picking up and moving kit during events.
