small-business-debt-helpline

Closing date
31 Dec 2024

Summary

Collaborate Type
Offer assistance
Organisation/Initiator
Financial Counselling Australia (FCA)
Collaboration Summary/Title
Small Business Debt Helpline
Collaborate Delivery
Hybrid
Collaborate Location
Metropolitan, Regional, ACT, NSW, NT, QLD, SA, TAS, VIC, WA
Closing date
31 Dec 2024

Overview

This program aims to provide free, independent, confidential and impartial phone-based support to small business owners nationally regardless of the cause of their financial hardship.This service is free, independent and confidential. The program can help with:

  • Understanding business and personal debts, and personal guarantees and their implications.
  • Grants and training for small business owners that they may be able to access.
  • Considering business viability and whether the business can survive.
  • Disaster relief for events such as bushfires and COVID-19. 
  • Options for payment arrangements with the Australian Tax Office (ATO), creditors, suppliers and service providers.
  • Information about closing the business, including bankruptcy and insolvency.
  • Where business can access dispute resolution.
  • Emotional support.

Small business owners can contact the Small Business Debt Helpline by calling 1800 413 828 or via the Small Business Debt Helpline website from 9am to 5:30pm AEST, Monday to Friday.As announced in the October 2022-23 Federal Budget, the Government will provide $4 million over two calendar years from 1 January 2023 until 31 December 2024 to extend the Small Business Debt Helpline to support the financial and mental wellbeing of small business owners.

Who Can Apply?

Australian small business owners

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