Summary
Collaborate Type
Offer assistance
Organisation/Initiator
Community Services Outcomes Tree
Collaboration Summary/Title
The Community Services Outcomes Tree is a framework for capturing the outcomes individuals experience as a result of community services.
Collaborate Delivery
Online/Virtual
Collaborate Location
Metropolitan, Regional, ACT, NSW, NT, QLD, SA, TAS, VIC, WA
Closing date
31 Dec 2025
Community Services Outcomes Tree
The Community Services Outcomes Tree is designed for the community sector. This includes community service organisations, not-for-profit organisations and social enterprises. The framework can also be used by funders of community services such as governments and philanthropics.
The framework encourages a ‘whole of life’ approach and recognises the way in which life domains interrelate. For example, while your organisation may focus on education it would be worthwhile to consider the impact of your work in other areas of a person’s life such as employment, health, finances etc.
Research shows that the community sector is not well resourced to undertake evaluation, outcomes and impact measurement. We aim to support the sector by providing:
- A comprehensive outcomes framework across all community service areas. This will assist services to name and then measure their outcomes.
- A set of related data collection questions (2 for each outcome, or domain). This will help services to be able to ask meaningful questions of service users and collect data.
- Resources to support data collection such as a survey or question template, which can be downloaded and customised to each service.
