Community Service Outcomes Tree (CSOT)

In the ever-evolving landscape of community support, measuring the true impact of services is more important than ever. The Community Services Outcomes Tree (CSOT) is a new tool designed to do just that. Built on research and shaped by stakeholder insights, the CSOT provides a structured, holistic approach to evaluating community services.

Unlike traditional metrics, the CSOT uses a “whole of life” framework, allowing organisations to track outcomes that reflect real-life improvements across multiple areas of well-being. By collecting meaningful data, community service providers can better understand what works, identify areas for improvement, and ultimately deliver more effective support to those who need it most.

For organisations committed to making a measurable difference, the CSOT offers a powerful way to align services with the outcomes that truly matter.